Effective Date: [Insert Date]

Welcome to Eco Planet Global. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting our website, placing an order, or engaging in business with Eco Planet Global, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our website or purchasing our products.

1. About Eco Planet Global

Eco Planet Global is a manufacturer and supplier of biodegradable disposable tableware and sustainable packaging products. We provide environmentally friendly alternatives made from renewable resources, serving distributors, wholesalers, retailers, restaurants, hotels, caterers, corporate clients, and export partners.

Our products are intended for both commercial and institutional use and are manufactured according to applicable quality standards.

2. Acceptance of Terms

By accessing this website, you confirm that you:

  • Are at least 18 years of age or legally authorised to enter into binding agreements.
  • Agree to comply with these Terms of Service.
  • Agree to provide accurate and complete information when making enquiries or placing orders.
  • Accept all applicable laws and regulations governing the use of this website.

3. Products & Services

Eco Planet Global strives to ensure that all product descriptions, specifications, images, and pricing displayed on the website are accurate and up to date.

However:

  • Product colours may vary slightly due to screen settings.
  • Product dimensions may have minor manufacturing tolerances.
  • Product specifications may be improved without prior notice.
  • Availability of products is subject to stock and production schedules.

We reserve the right to discontinue, modify, or replace any product without prior notice.

4. Pricing

All prices displayed on our website are subject to change without prior notice.

Unless otherwise stated:

  • Prices do not include applicable taxes.
  • Freight and shipping charges may be additional.
  • Bulk pricing is provided through quotations.
  • Export pricing may differ based on destination and shipping terms.

Quotation prices remain valid only for the period specified in the quotation.

5. Orders

Submission of an order does not guarantee acceptance.

Eco Planet Global reserves the right to:

  • Accept or reject any order.
  • Cancel an order due to pricing errors.
  • Cancel orders involving suspected fraud.
  • Decline orders where product availability is limited.
  • Modify delivery schedules due to production requirements.

Order confirmation will be shared after successful verification.

6. Payment Terms

Payment conditions vary depending on customer type and order volume.

Accepted payment methods may include:

  • Bank Transfer
  • UPI
  • NEFT / RTGS
  • Approved Business Credit Terms

Production may begin only after receiving the agreed advance payment unless otherwise specified in writing.

Failure to complete payment within the agreed timeline may result in order cancellation.

7. Shipping & Delivery

Estimated delivery schedules are provided for planning purposes only.

Actual delivery may vary due to:

  • Manufacturing schedules
  • Transport delays
  • Weather conditions
  • Government restrictions
  • Customs clearance
  • Force majeure events

Eco Planet Global shall not be liable for delays beyond its reasonable control.

Ownership and risk transfer to the customer upon delivery unless otherwise agreed in writing.

8. Bulk Orders & Custom Manufacturing

Many of our products are manufactured specifically according to customer requirements.

Customized products may include:

  • Private Label Packaging
  • OEM Manufacturing
  • Custom Sizes
  • Custom Printing
  • Special Packaging
  • Export Specifications

Once production has commenced, such orders generally cannot be cancelled, modified, or refunded.

Customers are responsible for verifying all artwork, specifications, and product details before approving production.

9. Product Usage

Customers agree to use Eco Planet Global products only for their intended purpose.

Improper use, storage, modification, or misuse of products may affect product performance.

Eco Planet Global shall not be responsible for damages resulting from improper handling or use after delivery.

10. Intellectual Property

All content available on this website, including:

  • Logos
  • Product Images
  • Product Designs
  • Graphics
  • Videos
  • Text
  • Documents
  • Catalogues
  • Website Layout

is the exclusive intellectual property of Eco Planet Global unless otherwise stated.

No content may be copied, reproduced, distributed, published, or modified without prior written permission.

11. Website Usage

Users agree not to:

  • Use the website for unlawful activities.
  • Upload malicious software.
  • Attempt unauthorised access to our systems.
  • Interfere with website functionality.
  • Copy website content for commercial purposes.
  • Misrepresent themselves while submitting enquiries.

Violation of these terms may result in restricted access or legal action.

12. Limitation of Liability

To the maximum extent permitted by law, Eco Planet Global shall not be liable for:

  • Indirect damages
  • Consequential losses
  • Loss of profits
  • Business interruption
  • Delayed deliveries caused by third parties
  • Product misuse after delivery

Our maximum liability shall not exceed the value of the purchased products.

13. Warranty

Unless specifically stated in writing, Eco Planet Global does not provide additional warranties beyond those required under applicable law.

Customers are responsible for inspecting products immediately upon delivery and reporting any issues within the timelines specified in our Returns & Refund Policy.

14. Third-Party Services

Our website may contain links to third-party websites, logistics providers, or payment gateways.

Eco Planet Global is not responsible for the content, policies, or services provided by third-party platforms.

Customers use such services at their own discretion.

15. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, store, process, and protect your personal information.

By using our website, you consent to our data collection practices as described in the Privacy Policy.

16. Changes to These Terms

Eco Planet Global reserves the right to update or revise these Terms of Service at any time.

Updated versions become effective immediately upon publication on our website.

Continued use of our website after changes have been posted constitutes acceptance of the revised Terms.

17. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in [Your City, State].

18. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Eco Planet Global

📧 Email: info@ecoplanetglobal.com

📞 Phone: +91 92689 12815

🌐 Website: www.ecoplanetglobal.com