Effective Date: July 2026
At Eco Planet Global, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, submit an enquiry, request a quotation, or purchase our products.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal and business information when you interact with our website or contact us.
This information may include:
- Full Name
- Company Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- GST Number (where applicable)
- Business Information
- Product Enquiries
- Purchase History
- Payment Information
- IP Address
- Browser Type
- Device Information
- Website Usage Data
You may choose not to provide certain information; however, this may limit our ability to provide products or services.
2. How We Collect Information
Information may be collected when you:
- Visit our website.
- Fill out an enquiry or contact form.
- Request a quotation.
- Place an order.
- Subscribe to newsletters.
- Communicate with our sales or support team.
- Participate in promotions or surveys.
- Interact with our social media platforms.
Some technical information is collected automatically using cookies and analytics tools.
3. How We Use Your Information
The information we collect is used to:
- Process enquiries and orders.
- Provide quotations and business proposals.
- Deliver products and services.
- Improve customer support.
- Respond to questions and feedback.
- Send order updates and shipping notifications.
- Improve our website and user experience.
- Analyse website traffic and performance.
- Maintain business records.
- Comply with applicable legal requirements.
We use your information only for legitimate business purposes.
4. Marketing Communications
With your permission, we may send you updates about:
- New product launches
- Industry news
- Promotional offers
- Company announcements
- Trade exhibitions
- Business opportunities
You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
5. Cookies
Our website may use cookies and similar technologies to enhance your browsing experience.
Cookies help us:
- Remember user preferences.
- Improve website functionality.
- Measure website performance.
- Analyse visitor behaviour.
- Enhance security.
You may disable cookies through your browser settings; however, certain website features may not function properly.
6. Sharing of Information
Eco Planet Global respects your privacy and does not sell or rent your personal information.
We may share information only with trusted third parties when necessary, including:
- Shipping and logistics partners
- Payment service providers
- IT service providers
- Website hosting companies
- Government authorities where required by law
- Professional advisors such as auditors or legal consultants
All third parties are expected to protect your information and use it only for authorised purposes.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against:
- Unauthorised access
- Data loss
- Misuse
- Alteration
- Disclosure
- Cybersecurity threats
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as necessary to:
- Complete transactions.
- Fulfil contractual obligations.
- Meet legal and regulatory requirements.
- Resolve disputes.
- Maintain business records.
When information is no longer required, it is securely deleted or anonymised where appropriate.
9. Third-Party Websites
Our website may contain links to third-party websites for your convenience.
Eco Planet Global is not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party websites they visit.
10. Children’s Privacy
Our website is intended for business and professional use.
We do not knowingly collect personal information from individuals under the age of 18. If such information is identified, we will take reasonable steps to remove it promptly.
11. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your data.
- Restrict or object to certain processing.
- Withdraw consent for marketing communications.
- Request a copy of the personal information we hold about you.
To exercise these rights, please contact us using the details provided below.
12. International Data Transfers
If your business is located outside India, your information may be transferred and processed in accordance with applicable laws for the purpose of fulfilling orders, providing services, or supporting international business operations.
We take reasonable steps to ensure that your information remains protected during such transfers.
13. Changes to This Privacy Policy
Eco Planet Global reserves the right to update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technological developments.
The latest version will always be available on our website, and the revised policy will become effective immediately upon publication.
We encourage users to review this page periodically to stay informed about how their information is protected.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way your information is handled, please contact us:
Eco Planet Global
📍 Address: [Your Complete Business Address]
📧 Email: info@ecoplanetglobal.com
📞 Phone: +91 92689 12815
🌐 Website: www.ecoplanetglobal.com